Support

At PHQ Fishteq, our primary objective is providing exceptional support to our customers. Our support team is dedicated to ensuring that your fish vaccination equipment is handled, operated, and maintained according to its intended purpose, ensuring a long and stable life of operation for your machine.

To achieve this goal, we have a team of experienced technicians who travel around the world to our customers, providing on-site support and guidance. Our technicians are knowledgeable and well-trained, ensuring that they can handle any issue that may arise during the installation, operation, or maintenance of your equipment.

We offer unlimited telephone support via a dedicated WhatsApp group and email support during working hours (GMT +1) with our PHQ Fishteq technicians. If your machine is connected online to the internet, we can provide unlimited remote support with a PHQ Fishteq technician on the telephone or web. This means that no matter where you are in the world, our support team is always available to assist you with any questions or concerns you may have.

We understand that our customers rely on their equipment to operate their businesses successfully, which is why we take our support seriously. However, we are confident that with our dedicated support team and comprehensive agreement, you will have everything you need to keep your equipment running smoothly for years to come.

In addition to our dedicated support team, we have established partnerships with many companies all over the world. Most of these partners can provide local support and assistance to our customers in their native language.

Contact us today to learn more about our global network, support system and how we can help you keep your fish vaccination equipment operating at its best.